REVIEWS

5 Star Service
Affton, MO

Went to have my tires balanced on my suburban. Couldn't beat the price he quoted anywhere. Went to pick it up and he told me how much trouble he had balancing the front. He was so concerned he refused to charge me anything. When I insisted he said drive the truck first, and see if it's better. Who does that anymore, not accepting payment when he did the work? I would not hesitate to have him work on anything I have, and would recommend him to anyone. And it ended up he did a great job balancing the tires. No shaking at all. I HAD to pay him for doing such good work.

Adam

Amazing Service
Affton, MO

I do not Know Brandon Mcgauley. I just read his bad review. I have been a long-time customer of Bill/Affton Auto Service for many years. Bill is very honest and professional. His wife Donna and he always go above and beyond for their customers. It is my hope you do not judge this family business on this one opinion. With Brandon's grammatical errors, I can see where he may not understand his bill. This is a tough time for all businesses and negative comments are important to address. I ask you to share your positive comments for Affton Auto Service. I take issue with Brandon thinking he was slandered. I think it is sad things cannot be worked out with such reasonable people. There is never a solution when you use google and the BBB as a weapon not a solution. I have total trust in this business. I am certain Bill and Donna did everything possible to resolve this issue. I guess it is hard to satisfy some people.

Steve G.

Best Prices
Affton, MO

I've been bringing my vehicles to Affton Auto for several years now after moving into the area and it's because they are honest and do excellent work. Price is always fair and communications about repairs and turn around times are always clear. They even once called me after picking up my car to tell me my daughter had forgot her teddy bear in their office and they offered to drop it off at my house. Talk about going the extra mile!

Ryan D.

Best Auto Repair
Affton, MO

Wanted to give Affton Auto a good review, called before 7:00 to see if I could get a tire repaired and as usual Bill got me in and out so I could make it to work. Read the review from Brandon totally making Affton Auto out to be a bad place and Bill isn't fair or whatever he's thinking. I totally agree with the review from Steve, Bill is very professional and does great work unlike the bad review said. Ever since I met Bill he has been the only mechanic I will use, he has done numerous job's for me and I never question his work. Also being a family business they make you feel comfortable, alway's talk to Donna and Billy and they treat me with total respect and have seen the same courtesy to other customers. Like I said, I wouldn't use another mechanic and never question price or work done since the price's are very reasonable, so don't believe the trash talking because it is a great shop. Keep up the good work, best shop in Affton area!

Craig C.

Highly Recommended
Affton, MO

Outstanding customer service and auto care! The new owner Vince is really knowledgeable and does a great job explaining the issues my car had. They were finished in a timely manner and never tried to perform the "hard sell" on unnecessary services my car doesn't need. Definitely would recommend this locally owned business!

David S.